As of April 27, 2009, SuperHost® Programs was officially renamed WorldHost® Training Services. Building on over 20 years of excellence, WorldHost® Training Services will continue to deliver internationally recognized training to industry with updated programs, new workshops and by offering customized solutions. Please ask us how we can help your business raise the bar of service excellence!
Are you happy with the level of customer service your employees are extending to your customers? If you had to think about it, then it is possible that your employees need to be trained in how to extend good customer service.
Unhappy customers talk and then they walk.
Get them telling you about a problem before telling everyone else.
Let’s train your staff before the Christmas rush… Sign up for one of the workshops NOW!
- September 17
- September 25
- October 21
- October 30
- November 4
- November 14
Cost: $50 per person – Location yet to be determined – dependent on number of participants
Invest your training dollars in this quick hit, idea packed workshop guaranteed to solve problems through excellent customer service.
This one day certificate program is interactive, practical and provides applicable skills that your people can implement immediately!
- This workshop explores the following concepts:
- Understand the value of an anticipatory service approach
- How to use creative thinking in challenging situations
- How to apply a problem-solving approach
- How to say no graciously
No matter what part of the service industry you represent, having a problem solving approach is critical to providing excellent customer service!
Contact Annette at the Chamber office to find out how you can take advantage of this great customer service training – 250-785-6037.
Limited to 20 participants… so call early!!