Unhappy customers talk and then they walk! Get them telling you about a problem before telling anyone else.
Are you happy with the level of customer service your employees are extending to your customers?
If you had to think about it, then it is possible that your employees need to be trained in how to extend good customer service.
WorldHost workshop (formerly known as SuperHost) offers a one day certificate program that is interactive, practical and provides applicable skills that your people can implement immediately!
Date: April 20th
Time: 9 am to 5 pm
Location: North Peace Business Resource Centre
Contact: Chamber office at 250.785.6037 to register
Limited to 20 participants, so call early!